Question 1

Can your Canmate 22QT be used on gas, electric, ceramic and induction hobs?

Accepted Answer

Yes, the base of our Canmate is indeed suitable for gas, ceramic, electric hobs and induction.

Question 2

Has the CanMate been tested according to the EU guidelines for pressure equipment?

Accepted Answer

A directive for pressure equipment has been established: the European Pressure Equipment Directive (2014/68/EU). Pressure canners also fall under this directive.
The CanMate has been tested by a certified laboratory for the requirements as laid down in this guideline and has successfully passed the test for all requirements.

Question 3

If something breaks, can I also contact you for spare parts?

Accepted Answer

Yes, we always keep a stock of spare parts so that we can help you as quickly as possible if something breaks.

Question 4

What is the warranty on the Canmate?

Accepted Answer

The warranty period is 2 years after purchase.

Question 5

What temperature and pressure does the CanMate go to?

Accepted Answer

The maximum safe temperature is 121 degrees celcius and the maximum pressure is 15 psi. More than enough to be able to pressure can safely.

Question 6

Can you also use your CanMate as a regular pressure cooker?

Accepted Answer

Yes, you can use the Canmate for pressure canning and as a pressure cooker, but also as a large soup pot and you can weck in it. Your existing pressure cooker or weckpan can be donated!

Question 7

Is it true that you should actually check your dial-gauge once a year to ensure that the dial-gauge is still working properly?

Accepted Answer

Yes that's right. Once a year you should have your dial-gauge calibrated so that you can be sure that the pressure you read on the dial-gauge is also the actual pressure that builds up in the CanMate. You can calibrate at companies that specialize in this. They are located throughout the Netherlands. Just google it and you'll find them in no time.
Understandably, not everyone wants to be stuck with this every year. Then you also have another solution. You can also buy a 10 psi weight. Then you actually no longer need the dial-gauge and you work by ear because the weight will rattle a bit with sufficient pressure.
You will soon be able to order a 10 psi weight in our webshop and then calibration will no longer be necessary.

Question 8

Will you also sell other products?

Accepted Answer

Yes, as soon as we deliver the first CanMates, we will also try to supply other products in the webshop at the same time, such as suitable glass jars, loose lids for the jars, can lifters, etc. If you are missing something in products, we would like to hear from you. You can send us an email at sales@pressurecanning.nl(mailto:sales@pressurecanning.nl)

Question 9

Do you also deliver to other countries?

Accepted Answer

Yes, we deliver to most Western European countries. Due to the extra shipping costs, the Canmate is slightly more expensive in these countries than in the Netherlands. If the country you want to have shipped to is not listed, please send an email to support@pressurecanning.nl

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